Contact us

If you are not a current TIMS patient please have a look at the self-care guidance on the website before considering whether to refer yourself. To make a self-referral, click on the self-referral tool at the bottom of the relevant self-help section.

How to contact us

About your referral

If you need support with making your referral please contact our booking team on 0191 445 2643.

If you have a query about your first appointment with TIMS please contact our booking team on 0191 445 2643.

If you are a current TIMS patient and have a query about your follow-up appointment please contact our local admin team on 0191 213 8800.

To give us Feedback

If you have any feedback about the care you receive from TIMS you can contact the service directly or seek the advice and support of the Patient Advice and Liaison Service (PALS).

If you would like to contact the service directly to provide feedback please contact us via nuth.tims@nhs.net or on 0191 213 8800. If you would like The Patient Advice and Liaison Service (PALS) to contact the service on your behalf you can contact PALS on 0800 032 0202.

You can give us feedback online by following the link to  Newcastle Hospitals NHS Foundation Trust Contact page.