Contact us

If you are a current TIMS patient who has been self-managing during lockdown and you are still having problems please self-refer by clicking on the self-referral tool at the bottom of the relevant self-care section. This is to ensure that you update us about any changes in your condition or health during the pandemic period.

If you are not a current TIMS patient please have a look at the self-care guidance on the website before considering whether to refer yourself. To make a self-referral, click on the self-referral tool at the bottom of the relevant self-care section.

How to contact us

About your referral

If you would like to make an appointment with TIMS please check the self-help information on the homepage. To make a self-referral…..

If you need support with making your referral please contact our booking team on 0191 445 2643.

If you have a query about your first appointment with TIMS please contact our booking team on 0191 445 2643.

If you are a current TIMS patient and have a query about your follow-up appointment please contact our local admin team on 0191 2138800.

To give us Feedback

If you have any feedback about the care you receive from TIMS you can contact the service directly or seek the advice and support of the Patient Advice and Liaison Service (PALS).

If you would like to contact the service directly care please contact us via 0191 2138800 or via nuth.tims@nhs.net.

If you would like The Patient Advice and Liaison Service (PALS) to contact the service on your behalf you can contact PALS on 0800 032 0202.

You can give us feedback online by following the link to  Newcastle Hospitals NHS Foundation Trust Contact page.